Reporting an accident or incident
If you are an employer, self-employed or in control of premises, you have a duty to report certain types of accidents and incidents at work under the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013 (RIDDOR).
The Regulations specify timescale’s within which different types of accidents and incidents must be reported to the enforcing authority. However, it is advisable to report an event as soon as you can by telephoning the Incident Contact Centre on 0845 300 9923. Written reports can be submitted thereafter using the appropriate report form F2508 or F2408A; this can be sent by post or by completing online at
You must keep a record of any reportable injury, disease or dangerous occurrence. This must include the date and method of reporting; the date, time and place of the event; personal details of those involved; and a brief description of the nature of the event or disease. The record can be kept in any format but you must ensure that it remains easily accessible.
To enable you to comply with legal requirements to record accidents in your workplace, the Health and Safety Executive has issued the Accident Book BI510 publication, which also contains guidance on RIDDOR and the Health & Safety (First Aid) Regulations. Using Accident Book BI510 also ensures that personal information pertaining to those involved in the incident is kept in confidence. The publication can be purchased from The Stationary Office online bookshop and other suppliers.
Investigating an accident / incident
Naturally, the aim of any accident / incident investigation is to try to establish what actually happened and what needs to be done to prevent a recurrence.
It is important that investigations are carried out quickly and properly if the true causes are to be identified, and for appropriate remedial action to be implemented. A delay in carrying out an accident / incident investigation can result in vital evidence being lost, failing memory recall on the part of witnesses and unsafe practices or conditions remaining in place.
From our experience, many accident / incident investigations are substandard and the amount of time and effort put into them is usually determined by the seriousness of the outcome. That is, the more significant the injury or damage, then the more deserving it is of the organisation’s attention. This is the wrong approach and one that you need to avoid. ALL accidents / incidents need to be properly investigated. Their causes need to be identified and clearly understood because whatever led to today’s ‘ near miss event could be the cause of a major injury and/or loss in the not-too-distant future.
If you feel that you need assistance with accident / incident reporting, recording and investigation, or would simply like to discuss the matter in more detail, then please do not hesitate in contacting us. We can support you in a number of ways, including;
- Advising on / assisting with reporting procedures (internal & external)
- Carrying out a thorough investigation on your behalf.
- Preparing a written report detailing what we believe to be the causes of an event
- Providing recommendations on appropriate remedial action to minimise the potential for recurrence
- Helping with the revision / formulation of policies, working practices and procedures
- Liaisons with the enforcement authorities
- Assisting you and your insurers in dealing with claims for injury / damages
- Providing training to enable you and your staff to do all of the above for yourselves.